PRIVACY POLICY
Effective Date: Dec 01 2025
Effective Date: July 21 2026
Welcome to Myles2Go Rental Cars ("Myles2Go," "we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you provide when using our website, making a reservation, or renting one of our vehicles.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with Myles2Go Rental Cars, we may collect the following information:
Personal Information
- Full name
- Residential and mailing address
- Email address
- Telephone number
- Date of birth
- Driver's license number, issuing state, and expiration date
- Insurance information (when applicable)
- Emergency contact information
- Reservation and rental history
Payment Information
When you make a reservation or rental payment, we collect payment information necessary to complete the transaction. Payments are processed through secure third-party payment providers. Myles2Go Rental Cars does not store complete credit or debit card numbers on our servers.
Website Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on our website
- Referring websites
- Cookies and similar tracking technologies
Communications
We collect information when you:
- Contact customer support
- Send us emails
- Submit online forms
- Call our business
- Send SMS or text messages
- Leave reviews or feedback
How We Use Your Information
We use your information to:
- Process vehicle reservations
- Verify your identity and driver's eligibility
- Complete rental agreements
- Process payments and security deposits
- Communicate regarding reservations and rentals
- Provide roadside assistance when necessary
- Respond to customer service inquiries
- Improve our website and customer experience
- Detect and prevent fraud
- Maintain business records
- Comply with legal obligations
- Send promotional offers and marketing communications (you may opt out at any time)
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze visitor traffic
- Enhance website security
- Personalize your browsing experience
Most web browsers allow you to control or disable cookies through your browser settings.
AI Customer Support
Our website may offer an AI-powered chat assistant to help answer questions about rentals, pricing, policies, and vehicle availability.
Information you voluntarily provide during chat conversations may be processed by OpenAI to generate responses. Please do not share highly sensitive personal information, including payment card numbers, Social Security numbers, or passwords, through the chat feature.
How We Share Information
Myles2Go Rental Cars does not sell your personal information.
We may share information only when necessary with:
- Payment processing providers
- Insurance companies
- Roadside assistance providers
- Vehicle recovery services
- Website hosting providers
- Technology vendors
- Law enforcement or government agencies when legally required
- Courts or legal authorities in response to lawful requests
- Professional advisors such as attorneys or accountants
Data Security
We use commercially reasonable administrative, physical, and technical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of electronic transmission or storage is completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Complete your rental transaction
- Meet legal and tax obligations
- Resolve disputes
- Enforce rental agreements
- Maintain business records
When information is no longer needed, we securely delete or anonymize it where appropriate.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Request a copy of your information
- Withdraw consent where applicable
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Marketing Communications
If you subscribe to promotional emails or text messages, you may unsubscribe at any time by following the instructions included in the communication or by contacting us directly.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.
Children's Privacy
Our services are intended for adults who are legally eligible to rent a motor vehicle. We do not knowingly collect personal information from individuals under the age of 18.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any revisions will be posted on this page with a revised Effective Date. Continued use of our services after changes become effective constitutes acceptance of the updated policy.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Myles2Go Rental Cars
Email: [email protected]
Phone: 667-217-5187
Business Address: 6340 Security Blvd
Website: info.myles2gorentalcars.com
Business Hours: 10am - 6pm